Zoysia Farm Nurseries: Customer Reviews

Zoysia Farms Customer Reviews

Based on 665 independent service ratings over the past year
Overall Experience Rating:
4.1 out of 5
All reviews courtesy of Feefo
5 stars out of 5  
418
4 stars out of 5  
80
3 stars out of 5  
61
2 stars out of 5  
39
1 star out of 5  
67

Page 18 of 67
5 stars out of 5
Trusted Customer
3 months ago

Their consistent and responsive customer service.
Merchant reply by John 2 months ago We are very fortunate to have an experienced customer service team who pass along good practices to new member each spring. Our top goal is customer success and we are here to help make that happen. Thank you for taking a moment to share your experience. Much appreciated.
5 stars out of 5
Robet M.
3 months ago

I’ve always been satisfied.

Free Shipping is a great deal with a heavy product like this.
Merchant reply by John 2 months ago So glad you were able to take advantage of the free shipping week. It has become more and more popular every year as shipping rates keep climbing and our product doesn't get any lighter. Happy planting and thank you again for your order.
5 stars out of 5
Trusted Customer
3 months ago

east to order

no hassell
Merchant reply by John 2 months ago We try to be a no hassle zone and keep ordering as simple as possible. We are always here though just in case you need a bit of advice. Your success is our goal. Thanks again for your order and this feedback.
2 stars out of 5
Christopher Lynn
3 months ago

I got no confirmation of my order and the email they give on the site bounced back (for "sue"). All I got was a survey.
Merchant reply by John 3 months ago I'm sorry for the inconvenience but with the the snow storms we are a bit behind checking into issues like this. The good news is we only send requests for feedback once an orders is placed.. I can confirm we do have your order. You should have received an order confirmation. I can't see remotely why you didn't get the confirmation but I will check on this when our office reopens. It is possible your email service provider put the confirmation into a spam or junk mail folder. If you haven't already checked there, please do so. The Sue receives notice of any bounced confirmation which is probably what your service provider hotmail did. We will follow up once we reopen but for now rest assure we do have your order..
5 stars out of 5
William Miller
4 months ago

Timely notice and service.

I'm a repeat customer, and am familiar with the ordering process. It's easy.
Merchant reply by John 3 months ago Always great to hear from returning customers and appreciate you support and feedback. Thank you.
5 stars out of 5
Trusted Customer
4 months ago

Wish I Could Have Anticipated Limited Availability

Easy to locate desired product in proper quantity. Want to replant areas around patio construction that lost all grass. Renovation took longer than expected and missed window of ordering for 2023. Getting a spot in line early this season to guarantee delivery.
Merchant reply by John 4 months ago Thanks for the feedback and you have our sympathy about timing on projects! Glad we could protect you with 2023 prices so even though your finished project is delayed a bit you didn't suffer financially. Just as soon as it is safe to plant in your area this spring, we will get your order on the way.
5 stars out of 5
ROCarrMO
4 months ago

Great product with great service.

Eleven orders of wonderful zoysia grass sheets since 2010 for three different properties; so Zoysia Farm Nurseries has been great!
Merchant reply by John 4 months ago Thank you very much on every level. Returning customers are the greatest testimonial to our efforts to help customers be successful. It is our top priority. Thank you for being such a loyal customer and for taking the time to share your experience. Very much appreciated. Happy planting!
5 stars out of 5
William Kolster
4 months ago

I love Zoysia Farms and Zoysia grass.

The online ordering process was very simple.
Merchant reply by John 4 months ago Thank you for taking a moment to provide feedback on your experience. We love seeing customers return year after year. Thank you for your support.
2 stars out of 5
Trusted Customer
4 months ago

no comment

The online check out did not initially work as advertised. I had to write an email to the company to get it straightened out.
Merchant reply by John 4 months ago Glad we could talk to you today to make sure there were no lingering issues with your order. Sounds like everything is as you wanted and we are good to go once the spring weather arrives.
5 stars out of 5
Larry Sprague
4 months ago

Good company

Ordered some plugs and they showed up at right time to plant and in great shape and healthy.
Merchant reply by John 4 months ago It is always great to see a returning customer and appreciate their testimonial as to the services previously experienced. We are here to help you be successful if you ever need us. Thanks again for ordering from us.
Page 18 of 67
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