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Zoysia Farms Customer Reviews

Based on 618 independent service ratings over the past year

Overall Experience Rating:
4.2 out of 5

All reviews courtesy of Feefo

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Page 1 of 62

Trusted Customer
6 days ago

so far so good

Easy enough to check out and order, seems a little slow starting the plugs, but Im so interested in this grass with less mowing and less watering, out here in Hot California.. Looks like couple 3x3s are not going to make it, all straw like, others are showing greening.

Merchant reply by John 5 days ago Thank you for taking our survey and keeping us up to date on how things are going. It sounds pretty good so far. I have made a note in your customer file that "couple" of the Super Plugs might not make it and will need replacing. Sounds like you are keeping an eye on everything and once we get into next spring let us know if any didn't make it and we will get you free replacements in our shipment to California come April.

Constance Scott
9 days ago

The order was correct and I received it in a timely manner. I have ordered from Zoysia before, therefore I returned to experience their good service and timely delivery once again.

Merchant reply by John 7 days ago We strive to do a good and complete job for our customers and it is very rewarding to see them when they come back. Hope to see you again and thank you for taking our survey.

Duane DeSalvatore
11 days ago

Good value

Ordered the edging to finish an area around pool. Fast delivery , great product, easy to use.

Merchant reply by John 10 days ago Thank you for your feedback and glad to hear the edging was so successful for you.

Clara "CC" Crofton
14 days ago

Purchased Zoysia a couple of years ago and it is flourishing and growing, take little care and watering. Current grass is fescue, and does NOT do well in high temperatures and humidity - but Zoysia does. I used my order form from the last order and will receive my Zoysia in the Spring. Thanks for your service.

Merchant reply by John 10 days ago We are always happy to hear how customer's lawn projects are going especially when they confirm that Amazoy Zoysia really is a low maintenance option even in the heat of summer. We look forward to helping you again come spring and thank you for taking the time to give us your feedback. Much appreciated.

henry moore jr.
18 days ago

wiil order something else next month.

Merchant reply by John 17 days ago Thank you for taking the time to complete our survey. We are here year round to help. Just give us a call 410-756-2311.

robert irvine
20 days ago

good service

sent the grass plugs needed late in the season, they did not have to ,I requested they send the plug s , good service

Merchant reply by John 17 days ago I'm glad our customer service team could help you with your late season request for grass and we could get it to you quickly for planting. Sounds like everything is off to a good start.

Susan Olyha
21 days ago

no headline

Could improve the ordering process by saying when you are going to ship Before the order is placed. Also make it easier to obtain replacements for plugs that died.

Merchant reply by John 20 days ago Thank you for taking the time to give us your feedback. it is very helpful. In season, all orders are shipped as soon as we can harvest the grass. We want our customers to get the freshest grass possible. Sometimes weather will prevent us from harvesting for a couple of days. That makes it difficult to be specific on when an order will ship, but a call to our customer service team will give you the latest information on shipping. For any plugs that fail to grow, a call to the customer service team will start and complete the process to get you your replacements. One call will do it. Usually takes only a few minutes. It is a 100% guarantee to replace any plugs that fails to grow - totally free of charge. Customer service is available year round Monday to Friday 8 AM to 4:30 PM eastern. We are hear to help and answer any questions you might have about Amazoy Zoysia Grass or our service.

Michael Dalmeto
22 days ago

Delivery was received on time. Quality of product was very good, all planted plugs grew accordingly. Planting instructions clear and easy to understand.

Merchant reply by John 20 days ago Thank you for taking the survey and giving us your feedback. It sounds like everything is going very well. Doesn't look like you need any help but we are here if you have any questions.

Trusted Customer
25 days ago

Simple enough

Yes I would

Merchant reply by John 24 days ago Very glad the ordering went smoothly. I just want to confirm we have stopped shipping to your state for this year as there would not be enough time for the root system to get established before the cool weather arrives. Your order is planned to ship next spring as soon as the conditions in your area are suitable for planting. Your order is price protected against any price or shipping increases.

David Farr
28 days ago