Zoysia Farm Nurseries: Customer Reviews

Zoysia Farms Customer Reviews

Based on 783 independent service ratings over the past year
Overall Experience Rating:
4.1 out of 5
All reviews courtesy of Feefo
5 stars out of 5  
478
4 stars out of 5  
114
3 stars out of 5  
71
2 stars out of 5  
40
1 star out of 5  
80

Page 1 of 79
5 stars out of 5
Frank Garvin
1 day ago

GREAT PRODUCTS

This was my 3rd batch, I have been very impressed with all the products grass, stim-u-root, and fertilizer. Great Products
Merchant reply by John 11 hours ago Thank you for taking the time to share your experience and glad to hear your project is going so well. Continued success!
1 star out of 5
Trusted Customer
2 days ago

Planting season over in Pennsylvania

You requirements for planting season in Pennsylvania are ridiculous. After I place my order I received an email that it would be shipped in the spring. So I canceled the order and ordered elsewhere. 2 days later I received a call that they would reverse the order and send it. I'm a previous customer and was always very happy up until this point. So if they could have reverse the order two days later, why not just send it? That's silly.
Merchant reply by John 11 hours ago Our top goal is customer success. Every year we have to make decisions as to when it is appropriate to plant, for the Zoysia to be successful. Needless to say this is not an exact science, but plants growing new tender roots are particularly vulnerable to a sudden cold snap. We don't want customers to have a failure, so we are a bit cautious. Many customer know their local conditions better then we ever will and we will give customers an option to receive shipment of grass post the traditional cutoff date. The call was simply to give you that option. What we though was good customer service, I can see, appeared silly to you. Thanks for the feedback.
2 stars out of 5
Trusted Customer
2 days ago

ARRIVED LOOKING HALF BROWN /HALF GREEN

The plugs arrived quickly but looked half dead ie. half brown and half green looking plugs. Planted the next day. After being planted for over three weeks they still look the same. Will half to wait until spring to see if they survive. One more thing, there were a few GRUBS with each sheet.
Merchant reply by John 10 hours ago I didn't see any notes about this with the order so I have added this information just incase they don't bounce back next year. Surprised to hear about the grubs although pretty common in nature we have not seen many this year. Thanks for the information and we will certainly be on the look out for them. The grass is guaranteed for a year from shipping so be sure to let us know if they don't bounce back by mid may.
5 stars out of 5
Trusted Customer
3 days ago

Service is excellent. I have been a satisfied customer for many years.
Merchant reply by John 9 hours ago Always a pleasure to hear from returning customers who have been planting for a number of years. Thank you for taking the time to share your experience. Customer success is our top goal and why we are so keen to help make that happen. Thanks again.
5 stars out of 5
williaml l daniel
3 days ago

best plugs I have recieved so far

best plugs I have recieved, looked like just dug up thank you
Merchant reply by John 9 hours ago Amazoy Zoysia is field grown so it can vary based on when harvested and from which area on our farms In the end once panted in its new home in your yard it should all fill into a lush beautiful lawn. As you say though, it is always nice to receive something that looks like it was just harvested minutes ago. Thank.
5 stars out of 5
Austin Palmer
5 days ago

Great out the box!

Box comes just as advertised. In ggod condition with detailed instructions. Grass is in great shape
Merchant reply by John 9 hours ago Sounds like you are off to a good start. Thanks for taking a moment to give us your feedback. Much appreciated.
1 star out of 5
Brenda Rowand
6 days ago

Well.....

I can not review this yet as I have not received the product. Ordering was easy, the website was easy to maneuver and informative.
Merchant reply by John 9 hours ago So glad we got to talk to you about your order. I understand because it is getting a bit late to plant in your area we are going to hold your order and ship next spring. Naturally we will price protect you on both the product and the shipping. Trust we will earn the other stars once you are happy with the results. Thanks
5 stars out of 5
Christine Sabol
6 days ago

5 Star Service

5 Stars! Both internet and call center was a good experience! This is our third time ordering this summer.
Merchant reply by John 5 days ago Thank you for your kind words and all those stars. Much appreciated.
5 stars out of 5
Tommye Jordan
6 days ago

Great as always
Merchant reply by John 5 days ago That is great to learn. Thank you for taking the time to share your feedback.
5 stars out of 5
Trusted Customer
6 days ago

Good for me

The service was good in my opinion thanks
Merchant reply by John 5 days ago Thank you for taking a moment to give us your review. Much appreciated.
Page 1 of 79
What's special about
Zoysia Grass?
answer >
 Is Amazoy really the
best Zoysia Grass?
answer >
 How do I know Zoysia Grass
is right for my lawn?
answer >
 Are plugs better
than seed?
answer >