Zoysia Farms Customer Reviews

Based on 1611 independent service ratings over the past year
Overall Experience Rating:
4.2 out of 5
All reviews courtesy of Feefo
5 stars out of 5  
1032
4 stars out of 5  
265
3 stars out of 5  
128
2 stars out of 5  
50
1 star out of 5  
136

Page 2 of 162
3 stars out of 5
Dexter Walcott
4 days ago

No info on delivery date!!!

Info on delivery date as plugs can detiroatre if not free for in extreme heat
Merchant reply by John 1 day ago Once the truck with your grass is about to leave we send an email with your FedEx tracking number so your can see the ETA of your order in real time as it is updated. You are right the single best thing you can do for the plugs is get them planted as soon after arrival as possible. Our planting instructions contain information about caring for the plugs if they can't be planted right away. Some email providers like Hotmail sometimes put notification emails into spam or Junk mail folders. If you didn't get the email to your inbox it might be there.
5 stars out of 5
S. Spencer
4 days ago

The customer service was impeccable. The product was shipped in a timely manner and was packed nicely. The pricing was reasonable for the products. The checkout was a breeze. My overall experience was great!!
Merchant reply by John 1 day ago That all sounds like a good start and be sure we will be here to help in anyway we can along the road to a beautiful Zoysia lawn. Takes a bit of patience as Zoysia does everything on the slow side, but the end result is well worth the wait. Give us a call anytime and thank you for taking the time to give us a review.
5 stars out of 5
Bernard Pettie Pettie
4 days ago

I have not received my order yet (seeds) but the website was very user friendly. Easy to maneuver and straight forward in finding the information and products I needed. So far, so good.
Merchant reply by John 1 day ago From the information I can see, it looks like it has now arrived. Follow the instructions carefully (particularly the water/keep moist instructions) as your state can be pretty hot this time of year. Do not let the seed dry out once on the ground. Thank you for taking the time to give us your feedback.
5 stars out of 5
Trusted Customer
4 days ago

I am happy so far.

The ordering process was easy. Everything worked,well. I found necessary informatiom on the website explaining how the super plugs work.
Merchant reply by John 1 day ago This is a great time of year to plant Zoysia with the warm days and nights. Thank you for your initial feedback. your order comes with complete planting instructions but if you have any questions just give us a quick call at 410-756-2311. We are here to help from start to finish.
5 stars out of 5
Charles Sutton
4 days ago

Ordering Experience for Zoysia Plugs

Ordering experience was smooth with no issues as web site is easy to navigate. Looking forward to shipment and happy planting!
Merchant reply by John 1 day ago Your order is on tomorrow morning's harvesting schedule and will be on its way by the end of the day. I see your order confirmation was bounced by Bellsouth as there network was "busy". That might also happen with your shipping notification email. If you don't see the email with your FedEx tracking number by tomorrow night just give us a call at 410-756-2311 and we can look it us for you. In any event you should see the order by the weekend. Thanks for taking the time to share your experience on our site. Much appreciated.
5 stars out of 5
Scott Bishop
6 days ago

good service, quick delivery

easy to follow
Merchant reply by John 1 day ago Thank you so much for taking the time to share your experience. Much appreciated.
5 stars out of 5
Trusted Customer
6 days ago

Very easy to order and quick turn around in delivering my order
5 stars out of 5
Trusted Customer
6 days ago

Good product

Got delivery the next day the sheets looked good
Merchant reply by John 5 days ago Sounds like everything is off to a good start. Thanks for the feedback.
5 stars out of 5
James Modrak
7 days ago

Waiting

I don’t have not received my order,but the last one was ok
Merchant reply by John 5 days ago Looks like you should have it now. FedEx indicate it was delivered earlier today. Below is the FedEx tracking number just incase. Happy planting 517785260042
5 stars out of 5
Donald Artis
7 days ago

Excellent product and service

What ever problem I have have had getting the zoysia to take down here, it has not been either the grass' fault or yours. The grass gets here healthy and as ordered. Sometimes a box is barely holding the sheets in the box but they are still contained and I have never been shorted.
Merchant reply by John 7 days ago Zoysia is a great grass in the right conditions (sunny, hot and dry) but it is not perfect for all situations especially shady or moist areas. Our customer service team is great at playing detective and figuring issues slowing down the growth of a Zoysia lawn. Give them a call when you have time to chat and they will be happy to give you the benefit of their experience. The are here year round Monday to Friday for 9 to 4 eastern. 410-756-2311. We are here to help you be successful.
Page 2 of 162
What's special about
Zoysia Grass?
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best Zoysia Grass?
How do I know Zoysia Grass
is right for my lawn?
Are plugs better
than seed?