Zoysia Farm Nurseries: Customer Reviews

Zoysia Farms Customer Reviews

Based on 665 independent service ratings over the past year
Overall Experience Rating:
4.1 out of 5
All reviews courtesy of Feefo
5 stars out of 5  
418
4 stars out of 5  
80
3 stars out of 5  
61
2 stars out of 5  
39
1 star out of 5  
67

Page 9 of 67
5 stars out of 5
Randal Freely
1 month ago

The person I spoke to was very patient and extremely helpful.
Merchant reply by John 1 month ago That is wonderful to hear and thank you for taking the time to share your experience. We are here to help you be successful.
5 stars out of 5
Trusted Customer
1 month ago

Excellent Customer Service and Great Product

I emailed customer service and they responded immediately with the answer to my question. Gave me the discount code for being a returning customer.
Merchant reply by John 1 month ago First thank you for being a returning customer. It is the highest compliment you can give us. Thank you for reaching out to the customer service team. They are here to help and very happy to do so. Appreciate you sharing your experience with our people and products. Hope to see you again if we can help with your lawn project.
5 stars out of 5
Donald Cash
1 month ago

Quci easy turnaround!

Description, ease of purchase and quickness of getting product
Merchant reply by John 1 month ago That is all very good to hear. Thank you.
1 star out of 5
Francine Brown
1 month ago

My order was very bad...nothing but dead grass and mud.

Send live stock. You took my
Merchant reply by John 1 month ago So glad that we had an opportunity to talk to you yesterday and that you were able to plant the grass. Much of the grass still has last years growth which can be disturbing to some as they think it is dead, but in reality just dormant. This years growth of new green blades of grass will soon appear. The very wet spring has made almost every gardening project muddy but that is good for getting everything started,
5 stars out of 5
Jerry Basson
1 month ago

THE BEST. THIS IS THE SECOND TIME I HAVE PURCHASED FROM THEM. T

THE BEST. THIS IS THE SECOND TIME I HAVE PURCHASED FROM THEM. THE FIRST WAS A PROMO FOR AS I REMEMBER 69 PLUGS F0R $69.00 PLUS ADDITIONAL PLUGS FREE THAT HAD TO BE MORE THA 35 YEARS AGO.
Merchant reply by John 1 month ago Oh my goodness that is quite a long time between orders! Quite a testament to your memory. Glad we did a good job the first time and you rewarded us again with your business Zoysia needs. We are proud to be doing this for over 70 years. Many thanks
5 stars out of 5
Trusted Customer
1 month ago

Quick and efficient ordering with prompt delivery.

Excellent experience
Merchant reply by John 1 month ago Thank you again for your order and for sharing your experience. Much appreciated.
5 stars out of 5
Danny Price
1 month ago

It was easy to place order
Merchant reply by John 1 month ago Happy we are off to a good start. We are here to help if you need us. Your order is being processed and should be on its way later today or tomorrow. Happy planting. FYI it appears hotmail.com bounced your order confirmation we sent. Email providers all have their own rules but sometimes it is as easy as adding us Zoysiafarms.com to a "white list" or your hotmail address contacts.
4 stars out of 5
Trusted Customer
1 month ago

Do y'all have a chat feature where we can ask a question about our grass?

over all y'all have a great website very help full. I like your discounts y'all offer.
Merchant reply by John 1 month ago Thank you for your question. We have found because every yard is unique it is better and more efficient to have a conversation by phone. We have experienced staff here Monday to Friday from 8 to 4 eastern to talk about your project and help you get a successful result. You will be talking to an expert about Zoysia grass. 410-756-2311. Real people for a real conversation.
5 stars out of 5
Mike Heise
1 month ago

Very simple
Merchant reply by John 1 month ago Simple is good! Thanks.
3 stars out of 5
robert ostermueller
1 month ago

Notwithstanding my latest experience, I would recommend your products.

This is probably the fourth or fifth time I have order plugs and this time the plugs were extremely dry - in some cases - not even "plantable". I lost about 20+ plugs from my order of five trays. And I opened the box on the day it was delivered.
Merchant reply by John 1 month ago First, thank you for being a returning customer. We appreciate your support. We have left messages and emailed in an attempt to understand better this issue you briefly describe. So far we have not had a response but would like to better understand how the 20 plugs were "lost". Please reach out to us by phone at 410-756-2311 or by return email to Laura@zoysiafarms.com. We are here to help and make sure you continue to have a happy experience with Zoysia Farms.
Page 9 of 67
What's special about
Zoysia Grass?
answer >
 Is Amazoy really the
best Zoysia Grass?
answer >
 How do I know Zoysia Grass
is right for my lawn?
answer >
 Are plugs better
than seed?
answer >