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Zoysia Farms Customer Reviews

Based on 665 independent service ratings over the past year

Overall Experience Rating:
4.1 out of 5

All reviews courtesy of Feefo

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Page 6 of 67

kevin abernathy
1 month ago

Easy Ordering.

Easy to order online. Ordered for many years without any problems.

Merchant reply by John 1 month ago First, thank you for being such a loyal customer and naturally we are happy to hear of your positive experience. We are always here to help if you need us. Thank you for taking the time to post this.

Trusted Customer
1 month ago

$760 spent, no plug growth. Terrible experienc

I spent $760 buying a bunch of their plugs, along with fertilizer and drill attachment last spring. They arrived dried out, looking pretty much dead. They would fall apart when I picked them up. Oh....they were also not separated, meaning lots more work to cut them apart. I called the company, and they refunded me $200 and sent me some more "free" plugs...which were similarly dried out and falling apart. I put in a ton of work to plant everything they sent. I fertilized and watered religiously. And now, nearly a year later, I have absolutely zero growth...nothing. And the company refuses to refund me any more money. I strongly recommend not buying zoysia plugs from Zoysia Farms. Don't waste your money and time, as I did.

Merchant reply by John 1 month ago A year ago in April 2023 after hearing of your displeasure about your order and to resolve the situation quickly, we agreed to a replacement and refund of the grass part of your order. This was beyond our guarantee but was done to resolve the situation totally so there would be no lingering element for either party. You agreed to this as the right solution for you and we agreed to do this with the understanding that this would be the final solution with no additional action on our part.

Dawn Freburger
1 month ago

FedEx didn't deliver all the boxes.

Merchant reply by John 1 month ago We were not aware of a delivery issue. Glad we could talk to you and now have a reshipment for the missing box in process for you. Give us a call anytime if you need help. 410-756-2311

Sean Case
1 month ago

Good website, fair price, fast delivery

Website is easy to use, and very informative. The pricing was fair, and the product was received in less than a week. Very impressed with the quality of the service.

Merchant reply by John 1 month ago Thank you for taking the time to share your experience and we naturally are very happy it was so positive. Always here to help if you need us.

Cliff blackburn
1 month ago

Worried about outcome.

Very easy to order, product appears to be dead, but its guaranteed. Hopefully i wont have to experience the Guarantee.

Merchant reply by John 1 month ago Many people not familiar with Zoysia going dormant in the winter have similar worries. All part of the plants life cycle (much like a deciduous tree looks dead in winter) it will bounce back once spring weather arrives sending up new green blades of grass. What you see as "dead" is actually last years growths so we know it was a healthy plant before winter arrived. The major cause of failure is not doing what the planting and watering instructions say. Watch for new green blades of grass once the weather warms up. thanks for the opportunity to review this

mikey
1 month ago